Frequently asked questions

How does payment work?

You pay upon delivery, when you receive the package, or in-store if you choose pickup. Nothing is due when ordering.

What are the delivery times?

Orders are shipped with a tracking number that we provide. For a specific date, call us at 22 872 393.

Can I pick up my order in-store?

Yes, it's free. Choose pickup when finalizing your cart; we'll notify you as soon as the order is ready.

How long is the warranty?

The equipment is guaranteed for 12 months from the purchase date. Details are on the Warranty page.

Do you install the equipment?

Yes. Describe your project in the quote request form and we'll call you back with a proposal.

Do you sell to professionals?

Yes — shops, companies, administrations, and installers. Contact us at 22 872 393 for your terms.